FAQ

How can we help?

Need Help Identifying Parts? View Parts Guide

Common FAQs

There is a gap after installing the bidet (toilet seat does not sit flat). Does the bidet fit my toilet or toilet seat? The water pressure is too high or too low. How long is my product warranty and how do I extend it?

Bidets

Troubleshooting

Quick fixes for leaks, water pressure, and more.

See All →

Missing & Broken Parts

For broken knobs, adapters, and other replacement parts.

See All →

Setting Up

How to install your bidet and fit it to your toilet system.

See All →

Product Info & Compatibility

Find out what bidet features to expect and if it fits your toilet.

See All →

Other

Orders, Warranty & Programs

For order status, registration, returns, and more.

See All →

Other LUXE Products

Discover more products and accessories to complete your bathroom.

See All →

Couldn’t find what you were looking for? Contact Us