Customer Support Center

How to Identify Set-up Parts

Review the assembled units visual diagram to help you better identify the name of bidet parts that you need help with.

Labeled parts of a sink water supply setup for hot water installation

Labeled parts of a standard toilet and bidet installation setup

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If the issue persists, please reach out to support team through our website's Live Chat feature, or call us at (858) 360-7780. LUXE Customer Care agents are available to assist you Monday through Friday between 6AM - 6PM PST.

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We have received your request successfully, and will get back to you within 24-48 hours.

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LUXE ID

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Water Source Access Points

Are you able to remove the water supply hoses at these locations to install a T-Adapter?

Toilet's Fill Valve Size

Toilet's Supply Valve Size

Sink's Supply Valve Size

Distance from Water Source

Measure the distance from your water source to the indicated dashed line below. This is approximately where the bidet will sit.

Bidet Inlet and Toilet Fill Valve Distance

Bidet Inlet and Sink Supply Valve Distance

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Customer Support Center

How to Identify Set-up Parts

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