NEO Installation

Step 1: Select Your Toilet Seat

Step 2: Select Your Model

Step-By-Step Installation

1. Preparation

Step 1

Turn off the toilet tank water supply valve (clockwise), located on the ground or on the wall. Flush the toilet to completely empty the tank.

Water supply valve & toilet tank
Water supply valve & toilet tank

Some valves are push-pull — pull outward to turn off.

Step 2

Remove the toilet seat by lifting the hinge tabs and using a flathead screwdriver to unscrew the toilet seat bolts while holding the nuts on the underside of the bolts in place.

Toilet seat removal
Water supply valve & toilet tank

Hold the nut underneath while unscrewing from the top.

Can’t find the toilet bolts? See troubleshooting

Step 3

Place the bidet on the toilet. Rotate the adjustment plates so they line up with the holes on the toilet bowl. Reattach the toilet seat using the original hardware.

Water supply valve & toilet tank
Water supply valve & toilet tank
2. Cold Water Setup

Step 1

Unscrew the water supply hose from the toilet tank’s fill valve. Connect the top of the Cold Water T-Adapter (7/8” end) to the toilet tank. Ensure the Rubber Washer is inside the Cold Water T-Adapter and in its correct orientation.

Adding t-adapter
Water supply valve & toilet tank

7/8” is equivalent to 15/16”.

Place a towel or bucket underneath the toilet tank’s fill valve to catch any residual water.

Can’t remove the water supply hose? or T-adapter doesn’t fit? See troubleshooting

Step 2

Connect the water supply hose to the bottom of the Cold Water T-Adapter (7/8" end).

Attatching t-adapter
Water supply valve & toilet tank

Step 3

Connect the Mesh Filter end of the Cold Water Bidet Hose to the side of the Cold Water T-Adapter. Connect the other end of the hose to the Cold Water Bidet Inlet. Hand-tighten first, then use the wing nut on the hose to secure.

Connect mesh filter to t-adapter
Water supply valve & toilet tank

Wrap plumber's tape on threads for extra leak protection.

Step 4

Turn on the toilet tank water supply valve (counter-clockwise) and check all connections for leaks.

Turn water supply on
Water supply valve & toilet tank

Proceed to Hot Water Setup for hot water connections.

Optional

Using cold water only?

Ensure the Rubber Washer is inside the Hot Water Cap. Place the included Hot Water Cap on the Hot Water Bidet Inlet. Skip Hot Water Setup— you’re all set!

Hot water cap and inlet
Water supply valve & toilet tank
3. Hot Water Setup

Step 1

Turn off the hot water supply valve under your sink (clockwise). Disconnect the hot water supply hose from the valve.

Water supply valve & toilet tank
Water supply valve & toilet tank

Not sure which valve is hot? Turn on the hot faucet, then turn off one valve. If the hot water stops, that's the one.

Some sink hot water supply valves have a “push-pull” mechanism. To turn off the water supply with these types of valves, pull the valve outwards.

Step 2

Ensure the Rubber Washer is inside the Hot Water T-Adapter. Connect the female threaded 3/8” end of the Hot Water T-Adapter to the hot water supply valve.

Connect rubber washer and hot water supply hose
Water supply valve & toilet tank

Step 3

Thread the PU (Polyurethane) hose through the hex nut. Connect the PU hose to the Hot Water T-Adapter and tighten the nut. Connect the other end of the PU hose to the Hot Water Bidet Inlet.

Connect PU hojse to t-adapter and hot water bidet inlet
Water supply valve & toilet tank

If the hose doesn't reach, contact us for a longer one.

Step 4

Connect the Hot Water Hose to the end of the Hot Water T-Adapter (male threaded 3/8”). Turn on the sink hot water supply valve (counter-clockwise) and your hot water is ready to go!

Turn on water supply
Water supply valve & toilet tank

Hot water takes a moment to arrive. Run Nozzle Clean mode briefly before your first wash.

You're ready to go!