NEO Plus Installation Guide
How to Install Your NEO PLus Bidet
NOTE: For LUXE Customers upgrading from a NEO to a NEO Plus Series bidet, please use the new parts included with your kit. The hardware sizes between NEO and NEO Plus Series bidets are different.
COLD WATER SET-UP
NEO 120, 185, 320
HOT WATER SET-UP
NEO 320
Step 1: Prepare for Installation
To start or pause a clip, click on the video.
Turn off the toilet’s water supply valve located either on the ground or on the wall. Flush the toilet to completely empty the tank.
NOTE: For LUXE Customers upgrading from a NEO to a NEO Plus Series bidet, please use the new parts included with your kit. Our installation parts are now standard to US fitting sizes.
Partially remove the toilet seat by lifting the hinge tabs and unscrewing the toilet seat bolts. There is no need to fully remove the toilet seat.
TIP: Hold onto the nuts underneath the toilet while unscrewing the toilet seat bolts from the top.
Cold Water Set-up
NOTE: For LUXE Customers upgrading from a NEO to a NEO Plus Series bidet, please use the new parts included with your kit. Our installation parts are now standard to US fitting sizes.
1. Turn off the toilet tank water supply at the wall. Flush the toilet to completely empty the tank.
2. Partially remove the toilet seat by lifting the hinge tabs and unscrewing the toilet seat bolts. There is no need to fully remove the toilet seat.
TIP: Hold onto the nut underneath the toilet before unscrewing the toilet seat bolt from the top.
3. Lift the toilet seat high enough to fit the bidet and place your NEO Plus bidet on the toilet. Position and slide the LUXE-Hinges into the bolts.
Secure the toilet seat back in by tightening the bolts.
4. Ensure that your NEO Plus bidet is correctly aligned with the toilet seat. The T-Joint should not be covered in order for the bidet to use its EZ-Lift function.
5. Unscrew the water supply hose from the toilet tank’s fill valve and connect the top of the T-Adapter (7/8” end) to the toilet tank.
NOTE: NOTE: 7/8" is equivalent to a 15/16".
TIP: Place a towel or bucket underneath the toilet tank’s fill valve to catch any residual water.
6. Connect the mesh filter end of the Cold Water Bidet Hose to the T-Adapter. Connect the other end of the hose to the cold water bidet inlet.
TIP: We recommend tightening by hand first, then using the wing nut on the bidet hose to tighten the connections at both ends.
7. Connect the water supply hose to the bottom of the T-Adapter (7/8” end).
NOTE: 7/8" is equivalent to a 15/16".
TIP: For NEO 320 users who only want a cold water connection, you can place a Hot Water Cap on the hot water inlet at this step.
8. Congrats! You made it! Turn on the water supply and you’re all set!
For Hot Water connection, proceed to Step 9.
Hot Water Set-up
9. Turn off the hot water supply valve, located either underneath or near the sink.
Disconnect the sink’s hot water supply hose from the hot water supply valve.
TIP: Most valves will need to be turned clock-wise. Place a towel or bucket underneath the sink water supply valve to catch any residual water.
NOTE: If you have an original NEO 320 and you are using a T-adapter under your sink to supply hot water, your existing T-adapter will be compatible with the NEO 320 Plus hot water hose.
10. Connect the male threaded 3/8” end of the Hot Water T-Adapter to the sink’s hot water valve.
Unscrew the side hex nut from the Hot Water T-Adapter, then thread the 8 mm end of the Hot Water Hose through the hex nut, keeping the hex nut in its original orientation.
With the Hot Water Hose threaded through the hex nut together, connect this end onto the 8 mm tip of the Hot Water T-Adapter.
Use the hex nut to tighten the connection.
TIP: Twist and push the Hot Water Hose onto the T-Adapter until you can no longer see the tip and it is flush against the threads.
11. Connect the female threaded 3/8” end of the Hot Water T-Adapter to the sink’s hot water supply hose.
TIP: Ensure that the black rubber washer is inserted into the Hot Water T-Adapter.
12. Connect the end of the Hot Water Hose that has a nut to the hot water inlet on the bidet.
Turn on the sink & toilet water supply valves, and you’re ready to go!
TIP: We recommend tightening by hand first, then using the wing nut on the bidet hose to tighten the connection.
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Installation FAQ
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Product Registration
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How to Use A LUXE Bidet
First time? No problem, we've got your rear covered. Read our First Experience & Bidet Care Guide.
Bidet Fit Guide
Our Bidet Kits fit most standard US toilet setups. To check the sizing for yours, see our interactive guide.
