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NEO Series NEO Plus Series Other LUXE Products General

Troubleshooting

I want to fix the toilet seat gap.

I'm experiencing leaking.

The water pressure is too high/low.

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Replacements

My knob is broken.

I'm looking for a metal/plastic T-Adapter.

I need help with purchasing parts.

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Installation Help

The T-Adapter/Hose doesn't fit.

I don't have access to my toilet tank.

I have a hard / rigid supply line.

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Before You Buy

Will a NEO fit my toliet?

What are the NEO Series features?

Which NEO Bidet is for me?

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Shipping and Orders

What is the status of my order?

Can I exchange my bidet?

What is the return policy?

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About Bidets

How do I use a bidet?

What type of bidets do you offer?

Is it really a DIY installation?

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LUXE Bidet Fit Guide

NEO and NEO Plus bidets fit most standard US toilets. To check if it fits with your set-up, see our fit guide.

Installation Guides

Explore our library of installation guides. Click "Chat" at the bottom-right of any page for direct support!

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