Neo 320 Fresh Water Non-electric Bidet Toilet Attachment
A better toilet experience starts here…
The Luxe Bidet© Neo 320 is a warm water bidet toilet attachment, with dual wash nozzles, a mode knob, and a pressure control lever that is to easy to operate for those with limited wrist mobility. During use, the nozzle drops below the guard gate and retracts when not in use. In addition, the Neo 320 features an innovative self-cleaning sanitary nozzle that rinses the nozzle with fresh water. It also has a feminine wash mode for a more delicate spray.
What’s in the Box
Included parts are designed to meet North American Plumbing Standards
- Neo 320 Bidet Toilet Attachment
- 2 Attachment Plates with Gaskets
- Hot Water Cap with Washer
- 7/8″ x 7/8″ x 1/2″ Cold Water Metal T-Adapter with Washer
- 3/8″ x 3/8″ x 8 mm Hot Water Metal T-Adapter with Washer
- 15 in – 1/2″ x 1/4″ Cold Water Hose
- 10 ft – 8 mm Polyurethane Hot Water Hose with 1/4″ Nut
- Owner’s Manual/Installation Guide
- Registration Card & User Guide
- 1/2″ x 1/4″ Wrench, 7/8″ x 9/16″ Wrench
- Teflon Tape
Slim & Durable Design
The Neo 320 comes with a slim and solid design and strong internal hoses which properly channel water and promote the longevity and strength of the bidet. Thinner designs in the market boast a slimmer design, but this can compromise the durability of the bidet due to a lack of space for internal hoses as well as general flimsiness. Our bidet, being only 9mm thick, is slim enough to allow for inner hoses and structure, while not being too slim to compromise the durability or function of the bidet. Experience the best clean without any of the headache.
Easy to Operate & Install
All accessories and instructions are included for a DIY installation. The bidet toilet attachment can fit most standard 2-piece toilets and some 1-piece toilets. It installs right between the toilet seat and the toilet bowl. In addition, the bidet features dual chrome-plated knobs that allow the user to select a mode and then activate and adjust water pressure. With clearly defined settings on the control panel, the bidet can easily be operated by children and the elderly.
Designed to Fit any Toilet
Our Neo Bidets are designed to fit comfortably under standard toilets with zero gap between the seat and the bowl. Thinner designs in the market offer no advantage in the fitting of the bidet under the seat, as any interference with the seat is not the result of the thickness of the bidet but the result of the nozzle housing extending into the bowl. In fact, going slimmer than 9mm can take away the strength and durability of the bidet while offering no advantage. Our bidet will fit under any seat that a slimmer design can fit under.
Nozzle Guard Gate & Retracting Nozzle
The retracting nozzle drops below the guard gate during use and retracts when not in use. Due to this innovative feature, our Luxe Bidets© are incredibly hygienic and are always ready for sanitary operation. The guard gate can be opened manually for access to the nozzles when not in use. Otherwise, the nozzles will remain retracted and under double protection behind the nozzle guard gate.
High Quality Parts
Luxe Bidets© are manufactured with high quality, durable parts. As a result, our products are able to last many years of use and withstand the water pressure that will flow through it. For instance, Neo Series Bidets are constructed with high-pressure faucet quality valves made with metal-ceramic core and braided steel hoses instead of traditional plastic. Additionally, the Neo Series now comes with a stainless steel cold water t-adapter.
Patented Design
The Neo Series bidets have passed sections ASME A11218.1-2012/CSA and ASME A112.4.2-2009 in a test conducted by the IAPMO Lab. They also have a patented design (U.S. Patent number D714428) that is unique and upgrades your bathroom instantly. These bidets come with a built-in check valve, which works like a vacuum breaker and does not allow backflow.
Exceptional Warranty & Service
Neo Series bidets now comes with a metal cold water t-adapter. All Luxe Bidets include an 18-month manufacturer’s warranty that can be extended to 2 years by registering your product here.
Samantha
verified ownerI purchased my 320 earlier this year and it is one of the best purchases I’ve made this year! Recently, it unfortunately started to leak from the bottom of the control panel, but I reached out to customer service and they were amazing. I exchanged some emails with James and he was both very helpful and responsive with addressing the issue – can’t beat great customer service! That plus the fact that the product itself is amazing is why I’m considering buying a bidet for every toilet in the house. Highly recommend!
CL_Nova
Highly recommend! First experienced a similar bidet attachment on the master bathroom toilet in the beach rental we stayed at this summer. Even though that was cold-water only, the clean and refreshing experience leaves you never ever wanting to go back to paper again. We are on well and septic, we have no water bill and it seems dumb to flush paper down into our septic tank year after year. Trust all the reviews you read once you step up to the bidet you’ll never remember why it seemed odd – now it seems odd to do things the paper way! Anyhow, we have very cold winters so we opted for the warm-water mix model and it does complicate the installation but we got everything working without any trips to the hardware store – success! The overall appearance of the white model blends in very unobtrusively with our toilet and bathroom. The slim base of the bidet attachment worked with our existing slow-closing toilet seat without any need for leveling inserts or anything that didn’t come included in the package. Truth be told, the install took me 5-6 hours but it’s because I fed the hot-water line under the floor. Once completed we are totally satisfied and very happy with our choice of the Luxe 320! [The remainder of this review is detail about the installation, with the intent of being helpful.] The cold water line was very easy to attach, Luxe sends a metal T-joint and a durable plastic T-joint – I tested the metal one first and it wasn’t compatible with the threading of the fill-valve sticking out of our toilet tank however the plastic t-joint was the right choice. The cold water line was very very easy to attach. Next the warm water – think carefully about where you will tap into a hot water supply before you order the warm-water bidet model! The hot-water line must connect to the hot water supply under your bathroom sink. Our toilet sits next to our double-sink vanity and the nearby sink is about 2 feet from the toilet. The white plastic hot-water supply line is about as non-offensive looking as possible, however, we decided that we did not want to see 2 feet of white plastic supply line running out of the side of our vanity across the floor behind the toilet. So, before we ordered the warm-mix model, we determined whether or not we could drill down into the floor and run the hot-water line in the basement ceiling. Fortunately, there is a service panel in our basement drywall ceiling underneath this particular toilet, and we drilled a hole in the bottom of our vanity (see picture) and then through the ceramic tile and floorboard. It was complicated to feed rigid wire down to determine where in the ceiling below the hose would end up, but we made it work after drilling a second hole closer to the front of our vanity. Next I had to drill into the floor near the toilet – and I watched a YouTube video for guidance. Using blue painter’s tape, I taped an X over the spot where I wanted to drill into the bare tile floor behind the toilet. I also used a sharp punch (you can also use a sharp concrete nail) to create a divot in the hard glossy surface of the tile which helps the drill bit stay in place and drill the hole through the tile without cracking the tile. The video says to use a carbide drill bit for tile and I did not have one but I did have a concrete drill bit and that worked to at least make a pilot hole. After that I was able to make a wider hole with a regular fat drill bit that was exactly the diameter I needed for the white supply hose that came in the package. (see picture). You have to connect the hot water line to the bidet attachment first and then feed the line to the sink. It was easy to feed the whole line down behind the toilet. Then I had to go downstairs and work on a ladder and route the line across and up through the hole in the floor beneath the vanity and through the upper hole in the bottom of the vanity. I used rigid copper electrical wire crimped into a J hook at the end to insert tightly into the supply hose, and fed the wire up through the holes – it took my helper (my son lol) a bit of time to get that all threaded as needed because I was working through a 8″x8″ hole in the drywall ceiling and had to stick one arm up and just feel around to make this all work – but we got it done. After that, connecting the hot-water t-joint under the sink wasn’t that hard until I turned the hot water back on and had a steady drip/stream from the connection between the t-joint and the hot water valve. This was fixed by turning the water back off, disconnecting the t-joint from the hot water valve, wrapping teflon tape around the hot water valve threads, and re-attaching the t-joint. Luxe provided teflon tape and I used it rather than getting mine from the garage and it worked fine. Be sure not to over-tighten all of the connections between the Luxe attachments and the plumbing in your house. There are rubber washers and gaskets everywhere that they need to be, and those should not be over-tightened or they will pop out of position and cause you small leaks. Also I used large wire-cutters to clip the white hot water supply hose to the desired length, and if I didn’t have those a pair of strong scissors would have also done the trick. At the end when all the water was turned on, I opened the nozzle-guard gate and tested the water on the “nozzle-clean” setting of the bidet attachment. Remember you cannot test the actual bidet “wash” or “women’s” settings unless there is a person sitting on the seat – or you’ll fountain-spray the wall and ceiling! The nozzle cleaning flow worked great, even with the temperature mix, and I had no drips or leaks at any of the connections. The toilet flush test was successful and the tank filled exactly like it did before I installed this device. Running the hot water tap on my sink brings the hot to my bathroom in a few minutes, and the warm mix was a very welcome comfort over just the cold. Sorry for the long review but I am so happy to report that it did take some home-improvement skills and experience but this do-it-yourselfer was able to install the Luxe 320 with everything included in the package, and with the general tools I had around the house so I am VERY pleased. And I will reiterate that we found the design and styling of this device to be the best choice of all the high rated bidet attachments, and the quality of the construction of the device and the components confirm that we made a sound purchase. Highly recommend!
Ivy
I used to own a stand-alone bidet living in London, UK, and love to have one again in Canada especially wanting to go greener and cleaner. I did extensive research on the Internet and checked out all the reviews before I decided to buy a Neo bidet. My daughters bought me a Neo 320 as my 65th surprise birthday gift. I love the fact that this simple bidet fits so well into my existing toilet. It took my friend 2.5 hrs. to install it. Aftercare services are excellent. When I found out there is a gap in between my toilet seat, customer service sent me a set of 4 seat bumpers. Although it took a long time to be sent from the USA to Canada via mail. I ended up only need to use 2 bumpers. It is working perfectly well. My two other daughters also bought Neo bidet. I highly recommended it.
Pardeep k manda
I was thinking of long time of such system of cleaning in USA as I am from such country where water is considered hygienic for cleaning. I feel very comfortable as I bought it just now and missing not to buy with hot water provision.So any one living in colder regions must buy with both hot and cold water provisions. I also suggest company to approach airport authorities and Hotels in USA to go for installation of this.As people who are using water from longtime don’t feel comfortable with toilet paper as question of cleanliness hangs on always.
Pardeep kumar Manda
Joseph Buchholz
verified ownerExcellent product. Had to call customer service for a missing item and they were excellent. Shipped out the a new item immediately.
Jesica Yap
verified ownerAmazing Quality with fair price and very functional plus easy to install
I am happy customer who owns the Bidet Neo 320s.
They have really amazing customer service! Very quick and responsive in getting back to you.
Their quality and service is amazing. They keep their integrity with their Branding Luxe Bidet
I just have them installed today and very impressed with how easy it is to be installed, easy to use and functional.
Love how the woman feature and how it comes with the hot water feature. It cleans really well too!
I came form a country where I use bidet and or shower bidet so when I arrived to the states I have to find an alternative to make it work with my cleaning. I will never be able to just use toilet paper to clean when I need to go for number 2 for hygiene reason. So this bidet has made me happy and satisfied.
Thank you Luxe Bidet. I would highly recommend this company. Great quality and fair price!
Tim Matthews
verified ownerThe following remark may seem extreme, but as I’ve seen others here that are similar, I’ll go ahead and say it: using this bidet makes using toilet paper seem nothing less than barbaric! This takes away the nasty and washes you clean. I hate going to other places and having to use the bathroom if toilet paper is involved. I’m now so spoiled I never want to use anything besides this bidet! My wife and I both use this and would want no other. I’m temporarily using only the cold water as it’s warmer weather now (which is fine for now), but I know our water gets colder in the winter so I plan to hook up the warm water then. That looks simple to do, just as the rest of it was. I also love that an escutcheon is not necessary to cover the hole for the tubing going through the cabinet for the hot water- only a small hole is needed for the tubing- no need to make it larger for a fitting to go through also- it’s all taken care of at the other end. This product is very well engineered, works well and looks great. I heartily recommend this to anyone even thinking about getting a bidet. By the way, I got this on the recommendation of my brother, and I’m trying to talk another brother into getting it as well!
Chris Offutt
verified ownerI had been thinking of changing to a bidet for a long while but never really wanted to pull the trigger. “Toilet Paper was the way!” TP was plentiful and it was growing on trees…. then came 2020 and COVID…. I finally pulled the trigger as I watched my once plentifully supply slowly dwindled and it was becoming harder to find. I initially bought one just to give it a shot. I am up to 2 for my and 2 for my family and they want another. The price point was better before the virus drove up demand. Now Luxe is charging more for the units… they were more than worth it when I bought my two now that they have increased the price I may look elsewhere. But these are good
Quality… so decisions decisions….
2goproducts
verified ownerChris,
We are happy to hear that you are enjoying your Luxe Bidets!
Regarding pricing, I understand your concern. Please know that we have not increased the price as some sort of price gouging in this crisis. We will never think to increase our price like that, especially in times like this. We’re still keeping our prices below other resellers and keeping them well below the MSRP. The prices will fluctuate depending on different discounts, promotions, and sales. During the past few weeks and moving forward, all our staff have been and will be working overtime at overtime rates to meet the increase in demand for these products. We are also getting more shipping supplies and inventory expedited to us to fulfill these orders. Our current price still stays below our MSRP prices and below competitors’ prices. Please feel free to email us at customercare@luxebidet.com with further questions. Thanks.
Best,
Luxe Bidet Customer Care
Tammy Haugen
verified ownerI had several people tell me it was a game changer. I had my doubts but decided it would be easier on the septic tank. Turns out I wish I would have purchased one a long times ago. It was easy to install and works very well.
Travis Rice
verified ownerI had this on my Amazon wishlist for well over a year, but finally pulled the trigger straight from Luxebidet, but wish I had bought it so much sooner. Installation was straight forward, though I did deviate from the instructions and gave it a dedicated hot water line up through the floor and used a steel braided hose instead of the small pex that the kit comes with. The hot water is definitely key, and if I ever add another bidet to the house, it 100% will need to have the warm! So why 4 stars and not 5? Two things hold it back for me:
1) I would much prefer the actual bidet body itself have metal threaded water hookups as the plastic could definitely strip pretty easy and doesn’t inspire confidence. I am totally good with the internals being plastic to allow flexing and some give to the body, but just having metal exterior water line threads would elevate this unit.
2) Speaking of internals, my unit had a small leak from the bottom anytime it was used out of the box… At first I thought it was the plastic threading for the water hookups described above, and the paperwork included with the bidet even points to that being a likely culprit. Long story short, after troubleshooting I determined it was definitely coming from the internals as it only would leak when the water was turned on from the bidet controls itself. Having disassembled the bidet from the toilet, I unscrewed the bidet shell and discovered that from the factory one of the o rings connecting the temperature control unit (Front dial) from the spray selector unit (rear dial) was sticking out from where the two pieces met and obviously misaligned. Pulling the two pieces apart revealed that two small o rings were used to seal the connection, but only one of them was actually working due to improper seating at the factory. After fixing this and ensuring both o rings were set properly, and reassembling the whole unit, it is working flawlessly with no issue!
I did add some 90 degree elbows to hide the feed lines sticking straight out the back as others have done, and with having all steel braided lines, the unit looks good! I would definitely recommend this as I think the quality control issue of the internal o rings is not a common occurrence, and was easy to fix with just a Phillips head screwdriver needed.
Scott B.
verified ownerI am living the bidet life! Best thing to come out of COVID 19 so far (toilet paper shortage). Nice product, and very well made. I wish they provided a solution included with the purchase so the seat would rest on the bowl, rather than the 1/2″ air gap I have after installing the unit. I am concerned it will break the toilet seat bolts at some time in the future. Happy Bidet everyone!
City Camper
verified ownerThe 320 with hot water was a good choice for my expectations. Takes a few seconds to achieve warm water, but room temperature water is not as chilling as I had feared. The installation was simple and the cost very reasonable. The flow control is very good. Overall, an easy 5 stars.
Delores
verified ownerDiscovering this was the best thing about the coved-19 pandemic 😁
RB
verified ownerI’ve had this for a little over a month, and it’s great! Pretty easy to install. It cleans more thoroughly than toilet paper. I use a little bit of TP to dry off. If your bathroom arrangement allows you to connect to the hot water from under the sink I definitely recommend spending a little extra to get the 320.
G Verified
verified ownerYou haven’t lived until you’ve started using a bidet. Ok well maybe you’ve lived, maybe you’re living right now, I don’t know, whatever, whether you’re alive or undead you should stop wiping your butt like a caveman and use this invention instead. The concept seems weird until you try it. But it’s not like smearing poop off your b-hole with toilet paper this whole time has been so nice and neat that you couldn’t possibly try something different. And once you bidet you’ll bid adieu to the old way.
Joseph Hummer
verified ownerWow, so nice. Installed easy and truly love it. Only fault is the plastic bracket flexes a bit to much when pulling up or push down on the water volume lever. Makes it a little hard to adjust the right volume of water. Cut two thin pieces of thin aluminum plate and glued it the the top and bottom of the bracket. Bracket is stiffer now and adjusting the water volume more precise. Ordering another one soon for the upstairs bathroom.
Robert C.
verified ownerThe Luxe 320 is a great product. I have been using it for about two weeks now and after the easy install, enjoy the clean feeling after using it. My hemoroids are no longer inflamed, bleeding or itchy. Finally comfort in the bottom end. The product is well constructed and the plumbing attachments supplied are good quality. I am a retired plumber, and can see the quality in this bidet. I installed it on a round toilet and find the water hits a little forward of where it should, but with a little shifting there is no problem. This was the reason for only 4 stars.
Tristyn Watkins-Sanchez
verified ownerFirst, these are everything. It will make using the toilet at work less enjoyable because after you are done scrolling through your phone, you won’t get to enjoy a blast of refreshing water on your bum. I love it so much, I bought one for each toilet in the house. HIGHLY recommend and the company is great!!
Megan McNamee
verified ownerThe Luxe Bidet is a lifesaver, especially during quarantine. My bidet attachment came pretty quickly, even with a backorder delay. It was super easy to install and has been functioning perfectly for about a month. I’m extremely pleased with my purchase!
RP Bostick
verified ownerGreat product! Easy install, easy to use. The feminine wash setting is super helpful. Shipping was very fast despite it being the chaos of early April 2020. I have recommended it to many friends.
JKidd
verified ownerIt has taken till this to convince the wife that this product is a good idea. Was easy to install.
Bill
verified ownerWorks great. Had an issue with install with hot water line. My install was somewhat irregular as my sink faucet was copper tube connected to shutoff. I emailed support and received a reply early the next morning. With Chad’s help (Thank you Chad) resolved issue quickly.
mage_import_5068
verified ownerVery well designed product, easy to install and use.
James Tiner
verified ownerVery happy with our purchase. Took just a few tries to get used to the features and comfortable with a new method of toileting. I did have to replace the toilet lid as the installation requires the lid have bolts that protrude down through the bidet. Quality equipment would buy again and recommend this to anyone. You will need warm water feature in my opinion.
Andrew
verified ownerWorks great and easy to install. My only complaint is the construction seem pretty flimsy, and I’m not sure how long it’s going to last with day to day use.
tvsiemon
verified ownerAwesome product. I’ve recommended it to everyone I know. It’s a must have and no more worries about the tp shortage. Yes, very easy to install.
JP
verified ownerWorks well and yes, I’m now clean.
rdb
verified ownerGood quality product and clear installation instructions. It’s doable to install yourself, but can be a bit tricky if you’re not used to plumbing. (I did it with help from a family member via FaceTime.)
Michael Anne Shane
verified ownerGreat product! Easy to install, high quality parts, works exactly as indicated.
ice.289
verified ownerLove Luxe Bidets. I have not installed the Neo 320 yet but am storing it in case my Neo 120 breaks. I am looking at getting the Neo 110 as gifts for family
Lorie Carr
verified owner? so glad I discovered this, I was not aware these existed. I only was aware of the complete seats. This was so easy to install. The soft rubber washer for the hot water connection leaked when tightened so I just went to the hardware store and replaced it with a rigid nylon washer, worked perfect. I don’t find that the cold water is very cold, rarely wait for hot. No more worries about finding T-paper?
Payne
verified ownerI love this product. It is well-made and ergonomic. I would certainly recommend it.
Simply Bidet
verified ownerWe love the 320. We’ve had one for years, and had to get another for a different bathroom. Kids even love using it.
Simply Bidet
verified ownerLove the Neo 320. We’ve had one for several years now and got another for a different bathroom. Kids even love it.
Steve Doob
verified ownerMy wife loves it! We have plenty of toilet paper, but my wife likes using the bidet much better than paper and uses a rag for a final drying. Would have been an easy installation if we only used cold water, but we’re delicate and wanted to hook up to the hot water as well. At the same time, we hooked up a small Bosch water heater to get hot water to the bidet and sink quickly. Had to run pipes back and forth through cabinet walls, which was a bit difficult to do neatly. Previously, we had to wait for three quarts of cold water to flow through the hot water pipe before hot water reached the faucet.
John
verified ownerI love this thing. I have 2 toilets , 1 elongated, 1 round. Both have commercial grade seats I bought a while ago cause I was tired of junk seats that didn’t last long, rusted, etc. I first installed it on the elongated one but it became obvious I would need thicker bumpers on the seat for it to sit flat. In the instruction manual it stated they would send you free set of bumpers if you needed them. Which they speedily did. So while I was waiting for them, I tried it on the round toilet & it worked perfect without adding bumpers. So I ordered another bidet & have the bumpers for when it comes.
KEITH HYDE
verified ownerGreat product. Would probably work best on an elongated toilet seat but does work well on a round style. My toilet is across the room from the vanity so I needed to purchase an extended hose kit since the provided line fittings can only tap standard hot water shutoff valves (a PEX T for splicing into a 3/8″ PEX hot water supply would have been ideal but no such thing compatible with these hose fittings could be found). All that said, the product works great. A bargain. I got mine, coincidentally, about 2 weeks before the COVID outbreak and in the past month I have used little more than 1 roll of toilet paper while also enjoying being far cleaner.
Laraine Gray
verified ownerLove this. We hooked it directly to the hot water line for almost instant warm water… works great and am ordering 2 more
Jackie
verified ownerI have used them on occasion in the past but never really thought about buying one. I can not express enough how much I like this thing. I use less TP, my septic system is happier and I really think the clean factor is a very nice benefit. It took me less than 15 minutes to install…
Enjoy!
Jim
verified ownerBeen great so far! I needed a connector because my hot water supply valve is nonstandard, but other than that it was very easy to install. Works perfectly and it’s a pleasure to have!
Ray
verified ownerVery satisfied with my bidet. Should have bought one long ago. With the TP hoarding going on, this has been a great addition to my home. Only problem is the fitting for the hot water connection, had to make several attempts to get the leaks stopped. Still watching it. Still giving it 5 stars.
mage_import_5068
verified ownerVery easy to install and to use. Also, shipping was pretty fast. Definitely recommended
Mark M
verified ownerExcellent product and service. It took less than a week to get here and it installed very easily. The wife and I both think it is great and would highly recommend to anyone interested.
Barbara Dubois
verified ownerWell made and just the best invention.
Barbara Dubois
verified ownerI love everything about it. And it’s very well made.
Barbara Dubois
verified ownerTerrific, and very well made. I love everything about it
frank0536
Have you ever set your chocolate starfish on fire, aka: crinkled star; bunghole; leather Cheerio, Oring, after you ate a few burritos with Taco Hell fire sauces; Korean BBQ, where you ate haft a jar of kimchi at one go; dine at Broken backdoor ‘s Indian Restaurant that turned your inside into magma in an upside down volcano that’s ready for a major violent eruption? Oh, the emotional pain, drama that follow, and the mess that it will leave behind. Well-well, as a spicy foodie tourist I’ve lived through these unspeakable times. And I have something to share with you adventure seekers. Ladies and gentlemen, may I introduce you to…..The Luxe Bidet Neo 320. The only life answer to those sores bottoms. This will snuffed that fire around the starfish instantly with cold water, instant relief. Or turn the lever to hot and spray a jet of burning water on it if you like to live on the edge like I do, and take that pain to another level. Anyhow, the results is your bottom will feel silky smooth and squeaky clean. You’ll become smarter and wiser, because you’ll saved ton of money on toilet paper. This is good for your septic tank and great for the environment.
Do your ass a favor and go out and get one. I highly recommend it.
Ashley Urban
verified ownerAbout darn time American’s catch on to the world of bidets. Fast shipping and great product. Thanks!
Zak
verified ownerWe’ve only been using the bidet for a couple of weeks, and I already think of toilet paper as barbaric. 🙂 I don’t know why we waited so long to get one.
Chris J
verified ownerLove this thing. My butthole has never been happier. I got the 320 and have not bothered to hook up the hot water. For some reason, cold water on your butt is not really noticeable so no real reason for me to drill a hole into the side of my vanity to make that happen. It hits the spot every time. Install was easy. No leaks. Great stuff.
WB
verified ownerOne of the best purchases I have made, I love it. Installation was simple, no leaks, no problems and saves money with reduced tissue use.
Carol
verified ownerMy husband easily installed the NEO 320 and appreciated the nice design of the product. I love the feeling of taking a cleansing shower after using the bidet, and I have reduced toilet paper use 100 percent. The NEO 320 is well worth the investment.
Marshall Ramirez
verified ownerWow, my European friends were right all along. Great product.
It’s so easy to install and use. Just don’t blast yourself out of the seat on your first try.
Marc
Nacho
Installation wasn’t too difficult and the result is fantastic.
lavsservice
verified ownerI have the Neo 320 and I love it. I installed it myself in under 30 minutes. I just purchased my 2nd one.
Brian Marsh
verified ownerHardware that is included is useless. Like a joke to install. Tried every way possible to install tee connection and it stripped the threads out so it is totally useless. Can’t believe I was dumb enough to even buy this crap
Mona Hoban
verified ownerI feel fresh and use less toilet paper!
Mona Hoban
verified ownerI love it! I feel fresh and am using less toilet paper.
Patrick Hooper
My buttocks has never been so clean.
hammer
verified ownerAwesome product! 100% recommend!
During this Covid-19 bathroom tissue shortage, I started looking into purchasing a bidet. Stumbled across the Luxe Bidet attachments and the price was very appealing compared to removing the old toilet and replacing with a dedicated bidet. After going through a lot of the reviews, I decided the Neo 320 would be the right choice. We are on a farm with a community well, the water is very cold from the ground so the hot water option was a no brainer. Installation was a breeze, easily completed in less than one hour. Using the supplied thread tape, as well as ensuring all rubber washers were properly in place, there were zero leaks when turning the water back on. The aim of the Neo 320 is impeccable. Right where it needs to be. If you have high water pressure, it is advisable to turn to the nozzle rinse setting first, lift the handle to turn on the water to get the warm water flowing, then slowly (!) turn the dial to wash. You will thank me for this bit of advice. Thanks Luxe Bidet, what a great product!
Mrs. C
verified ownerI purchased a NEO 320 with hot water, but capped off the hot water and haven’t used that part yet. I’ve never used a bidet prior to ordering this product. A neighbor was talking about how she installed one (Neo 185) on every toilet in her home and I was intrigued. I plan on purchasing a Neo 185 in addition to the one I have because I am impressed with the cleaning ability for both men and women. It’s like showering after every toilet use. Highly recommended, and after only one week I refuse to use the toilet without one.
mage_import_5068
verified ownerBest customer service ever whether it is before, during or after sale, entire team is very helpful and very awesome, Products are elegant, well designed and reliable, definitely recommended!
Sheryl Marusic
verified ownerWorks great! Very happy with product! Customer service is great too!
Sheryl Marusic
verified ownerWorks great! Very pleased with product! Customer service is great too!
Judy
Ordered the 320 which was recommended to me by my super and his wife and he installed it. After reading about how the bidet replaces very hard to get TP now and also how hygienic they are was quickly sold on getting one and it is just so simple to use, I wouldn’t want to be without it now. Ordering from Luxe
Bidet was quick and easy and I was updated often re: shipping.
Khris Kennedy
verified ownerWe really like the bidet itself, it works very well. However, the “T” adapter that came with the unit would not thread onto our toilet water connection, so we had to get a different “T”.
The reason I am giving 3 instead of 5 stars is the price. Just a few weeks ago the Neo 320 that I bought was $59.95 and now it’s $89.95! Could this be a case of price gouging with the current pandemic scare?
2goproducts
verified ownerKhris,
I understand your concern regarding pricing. Please know that we have not increased the price as some sort of price gouging in this crisis. We will never think to increase our price like that, especially in times like this. We’re still keeping our prices below other resellers and keeping them well below the MSRP. The prices will fluctuate between $50 and $105 depending on different discount, promotions, and sales. During the past few weeks and moving forward, all our staff have been and will be working overtime at overtime rate to meet the increase in demand for these products. We are also getting more shipping supplies and inventory expedited to us to fulfill these orders. Our current price still stays below our MSRP prices and below competitors’ prices. Please feel free to email us at customercare@luxebidet.com with further questions. Thanks.
Best,
Luxe Bidet Customer Care
Paul Shields
verified ownerVery Very and I will repeat very Good Customer Service Department!
Frank
verified ownerThe bidet is great but did not give 5 stars since the hot water line is not standard 3/8 pluming line. The hot water line will only work inline with your sink so if you want to hook up directly to a hot water shut off valve you will have to purchase other hardware. I also have the Neo 180 which is cold water only but is very simple to hook up and operate if you don’t need warm water.
Frank
verified ownerI really like the bidet but did not give 5 stars since the hot water line is not standard 3/8 plumbing fitting like the cold side. What they send is meant to run inline with your sink hot water line but I have a hot water shut off near the toilet but will have to come up with different hardware to hook it up. I have the Neo 180 also and prefer it’s simplicity.
SE
verified ownerLove it !!!!!
It is my first one,but I love it.
I received it really fast,good package,everything by description.
Installation was well explained,following step by step done in about half hour.
Looking forward to another one …Love it !!!!
eric.rausch
verified ownerAmazing. Pretty easy to install, and didn’t take too much time. Works great. Since I bought a pair of these, I’m sure my friends have all gotten annoyed with how often I talk about how great it is. Cleanest b-hole around.
Tom Maddox
verified ownerI already have a 320 in my master bath and have been thinking about adding others in the house. This Corona TP shortage spurred me top make those orders. Who needs TP? This is cleaner, easier, more comfortable, healthier and more environmentally friendly and a lot easier on my septic system. Why wouldn’t you?
My wife was a skeptic but now a believer. Looking forward to the new ones coming for the rest of the house.
Very friendly staff and I understand they are very busy right now. Will wait for my new 320. Highly recommend.
Richard T
This is one of those… Why did I even hesitate(?) products !!! Feel super clean, save a rain forest, and feel happy about money well spent !!! Great kit with quality metal fittings and tools to do the install. Very pleased with your product… Thank you !!
brit
verified ownerI absolutely love my bidet! Going to the bathroom has been a cleaner experience than ever before.
June Hardy
verified ownerI haven’t got to use it I still need it attached to the warm water the sink is across from the stool.
S Singh
A+ for the product, customer service & installation ease. Am on cloud 9 -:)
mongo_ou812
High marks for this product. Can’t beat the price & quality. My 2nd review. Forgot to add; – customer service from Rachel & Jennifer were EXCELLENT. Wish other businesses had similar knowledgeable friendly staff. Ask & they will help you. Luxebidet is great company providing high quality product staffed by great people.
Mongo Man
Love your product. Works wonders. Easy to install. No fuss. Healthier. No need for toxic TP. Healthier to wash than wipe.
mage_import_453
Your bidet is the best of all bidets in the world and your staff is the most kind.
I love your bidet so I refer to my relatives.
Scott
I would recommend this product even to people I don’t like.
11/10 W.C. experience.
Phil Danhauer
verified ownerAbsolutely the best – the 320 with hot water is the choice. Major renovation of a master bath, found this on the internet and at that price point thought “not risking the farm but can it be that good?” $15,000 later, it’s THE feature my wife talks about. Saw another review about having installation problems with a small, tight bathroom, we ran a hot water line during the renovation but given our results, I’d pay a plumber in a heartbeat if you can’t do the otherwise simple DIY installation.
cleanhub
One of the best inventions. Everyone should have one attached in their toilets..