0
0

Frequently Asked Questions

How do I cancel my order?

To cancel your order, please fill out this form here.
Our Customer Care team will get back to you within 24-48 hours.

What is your return policy?

We accept new and unopened returns for a full refund within 30 days from the date of purchase.
To start the return process,
please fill out this form here. Our Customer Care team will get back to you within 24-48 hours.

Am I eligible for a refund?

If your item is new and unopened, you can return your order for a full refund within 30 days.
To start the return process,
please fill out this form here. Our Customer Care team will get back to you within 24-48 hours.

How long is the refund process?

Once the refund is processed, it will return to your original form of payment within 2-3 business days.

Can I exchange my bidet?

We accept new and unopened returns for a full refund within 30 days from the date of purchase.

To start the exchange process, please fill out this form here. Our Customer Care team will get back to you within 24-48 hours.
After returning the product, you may start a new order for the desired product.

How do I check the status of my order?

You should receive an order confirmation email shortly after placing the order and a shipping confirmation email with the tracking details within 48 hours.
If you have your order number handy, you can look up the status of your order here. Your order number can be found in the order confirmation email.

Alternatively, if you have an account on www.luxebidet.com, you can log in to check the status of your order.
For further assistance, contact us here.

My order is stuck in transit.

Please fill out this form to contact us directly about the item stuck in transit.

I didn’t receive a confirmation for my order.

Please fill out this form to contact us directly about re-sending an order confirmation email.

How should I clean my bidet?

We recommend using disinfectant wipes or spray to wipe down the body of the bidet.
Select models have a self-cleaning nozzle feature, which can rinse the outside of the nozzle(s) after use. Use this feature as often as needed.

I am a first time bidet user. How do I use a bidet and do I still need to dry off after?

After finishing business on the toilet, turn the bidet on for a refreshing wash.
Run the bidet until you feel clean. Pat dry with a bit of toilet paper or a reusable towel. Once you bidet, you never go back.

Do you carry any units that come with left-sided controls?

We currently do not carry any models which have left-side or left-handed controls, although we may introduce them in the future.

Which Luxe Bidets are ASME or CUPC certified?

Our Neo Series bidets are ASME certified. Please contact us for more details on the ASME standards.

Do you carry bidets in different colors such as bone, ivory, black, etc.?

We currently only carry white-colored units, but we may introduce different colored units in the future.

I need help choosing a bidet. What type of bidets do you offer?


View our model comparison chart.

We carry 3 different category of bidets —

  1. Mechanical Attachment Bidets
  2. Electric Bidets
  3. Handheld Bidets

Below are the different features of each category:
Mechanical Attachment Bidets

  • The Neo 110, Neo 120, Neo 180, and Neo 185 are cold water mechanical attachment bidets that require no electricity.
  • The Neo 110 model is our simplest Neo model with one control knob to control the water pressure.
  • The Neo 120 is same as the Neo 110 but also comes with a self-cleaning function for the nozzle.
  • The Neo 180 is the same as the Neo 120 but comes with dual nozzles (normal wash nozzle and a women’s wash nozzle).
  • The Neo 185 is same as the Neo 180 but comes with a turning dial (instead of a lever) to control water pressure.
  • The Neo 250 and Neo 320 are hot and cold water mechanical attachment bidets that require no electricity (the hot water is sourced directly from the hot water sink supply usually located next to the toilet).
  • The Neo 250 comes with a single nozzle and does not include the self-cleaning function for the nozzle.
  • The Neo 320 is our top of the line hot and cold water bidet with dual nozzles (normal wash nozzle and a women’s wash nozzle) and comes with a self-cleaning function for the nozzles.

Electronic Bidets

  • The LuxeletE850 and LuxeletE890 are electric bidets.
  • Unlike the mechanical attachment bidets which are retrofitted to fit underneath the existing toilet seat, electric bidets completely replace the toilet seat and will require an electric outlet near the toilet for installation.
  • The main difference between the E850 and E890 is that the E850 comes with a control panel (no remote), and the E890 comes with a remote (no control panel).

Handheld Bidets

  • The Neo 90 and Neo 95 are handheld bidets that require no electricity and come with cold water only.
  • Unlike the mechanical attachment and electric bidets, handheld bidets are handheld sprayer heads which allow for a more manual type of cleansing, and can be hung on the wall next to the toilet or on the toilet tank when not in use.
  • The only difference between these 2 models is that the Neo 90 is nickel-plated and the Neo 95 is chrome-plated.

What’s the difference between the NEO 110 and NEO 120?

The NEO 110 is a basic model with one nozzle and one dial, while the NEO 120 has an additional self-cleaning nozzle feature that rinses the nozzles in water after use. For more information about how the self-cleaning works, please see the FAQ question, “What does ‘self-cleaning’ mean and how does the self-cleaning nozzle on some bidets work?”

What does 'self-cleaning' mean and how does the self-cleaning nozzle on some bidets work?

The Neo 120, Neo 180, Neo 185 and Neo 320 have a self-cleaning nozzle feature, which allows you to automatically rinse the nozzle or nozzles of the bidet in a stream of water. Neo 120, Neo 180, and Neo 185 can only use cold water for nozzle self-cleaning. The Neo 320 self-cleaning feature will work regardless of whether the hot water is connected or not.

Here are guides showing how to activate the self-cleaning features on these models.

What is the difference between single and dual nozzle bidets?

Single nozzle bidets have one nozzle while dual nozzle bidets feature a feminine wash nozzle in addition to the regular (or posterior) wash nozzle. The wash nozzle is the standard nozzle on all our bidets. The nozzles are operated separately; you cannot spray from both at once.
To see which models have dual nozzles, please click
here to see the model comparison chart.
Both the normal and feminine nozzles can be used by both males and females. The feminine nozzle is angled a little lower and has more holes to produce a softer spray.

The feminine nozzle is not hitting the target.

If the feminine nozzle is not hitting the target, you can try repositioning the bidet on the toilet bowl forward or back. 

If this doesn’t help, you can try attaching bumpers underneath the toilet seat to alleviate some pressure on the nozzles that can be affecting the angle of the spray.

Is the NEO 180’s lever or NEO185’s knob easier to use?

It is ultimately up to personal preference whether a lever or knob is easier to use. The lever is lifted up and pushed down, while the knob is turned to the right and left.

What is the function of the 'nozzle guard gate' and how does it work?

The nozzle guard gate is an added hygienic feature that shields the nozzle(s) from any debris or splashback. It remains closed at all times and can manually be opened for deep cleaning.

What's the difference between the Neo 180 and 185?

These models have the same features. The only difference is the Neo 180 has a lever while the Neo 185 has a knob to adjust water pressure. The lever lifts up and down and the knob turns to the right and left.

View our model comparison chart.

Can I use hot water with Neo 110, 120, 180, 185?

No, these are cold water models and do not come with necessary parts or valves to accommodate hot water.

How is the water heated in the Neo 250 and 320 models?

The Neo 250 and 320 draw water from both your fresh cold water supply and hot water supply by connecting to the toilet tank and sink valve respectively. When the bidet turns on and warm water is selected, the bidet draws water from both sources to mix inside of the unit to create warm water.

What is the difference between the LUXE 90 and LUXE 95?

The LUXE 90 has a nickel finish and the LUXE 95 has a chrome finish. Both models come with the same parts and have the same function.

Do I need to turn off the Shut-off Valve after every use for my handheld bidet?

We recommend turning the Shut-off Valve off after every use to prolong the life of your bidet.

Can the Neo 250 or 320 work with cold water only?

Yes. To use our hot water bidets with cold water only, use the provided hot water inlet cap and washer. The cap can be screwed onto the hot water inlet, as shown here.

Why is the hot water hose included in Neo 250 and 320 plastic, and is that safe?

The plastic used in our bidets is very durable and strong. It is made to stand up the high water pressure that will flow through it.

Does water sit in the small reservoir on the bidet so that it is generally at room temperature when used?

The water does not sit in the reservoir. Actually, there is no reservoir in these mechanical bidets. The water comes directly from the fresh water supply. The water temperature will be the same as the fresh water temperature.

If you want warm water, we do offer models that can be connected to a hot water source, normally under the sink. Currently, those models are the Neo 250 and Neo 320. To see a model comparison chart of all our bidets, please click here.

Is the water that comes out of the bidet stored in the toilet tank?

No. The water that the bidet sprays come from the water supply. The toilet tank’s water comes from the same water supply as well, but the bidet does not draw water from the tank itself.

Do Luxe Bidets fit one-piece toilets?

Our bidets may be able to fit a one-piece toilet, depending on the dimensions. To determine if a Luxe Bidet will work for your toilet, please refer to the fit charts found in the FAQ question, “Will a Luxe Bidet fit my toilet?”

Will a Luxe Bidet fit my toilet?

For Toilet Seat Bidets:

Please see the dimensions in the diagram below to decide if the bidet will fit your toilet.

For Electronic Luxelet Bidets:

Please see the dimensions in the diagram below.

How far does the bidet extend from the side of the toilet?

The bidet extends 4 to 5 inches, when measured from the back of the toilet bowl. We recommend that you have at least 5 empty inches between the back of the toilet bowl and the wall. See “E” in the chart below.

Are your bidets compatible with elongated or round toilets?

Our bidets are compatible with both elongated and round toilet shapes. You can adjust the bidet on the toilet bowl to make sure it is positioned properly for use.

What is the minimum or maximum water pressure needed for Luxe Bidets?

The recommended water pressure for our Luxe Bidets is from 30 – 75 PSI.

Is there a weight limit for the Luxe Bidets?

The weight limit for our bidets is about 350 lbs.

Can Luxe Bidets be installed on a raised toilet seat?

Yes. Our bidets can be installed with raised toilet seats or risers so long as the toilet seat can be installed between the seat and the toilet bowl. However, our toilet seat bidets have a fixed spray, so therefore the nozzles may not spray in the correct general area if installed with a raised seat.

Can I install the bidet on my commercial toilet?

Certainly. If there is no access to the toilet tank connection, please contact us for alternative parts to install directly at the water supply.

Can I install the bidet on my RV toilet?

Yes, as long as you can attach the bidet between the toilet seat and bowl. If a different size t-adapter is needed or if there is no access to the toilet tank connection, please contact us for alternative parts.

I have a tankless toilet. Can I install a bidet?

If your toilet does not have a tank, it is still possible to install a bidet. You will need the following alternative parts: a 3/8″ x 3/8″ x 8 mm Metal T-adapter or 1/2″ x 1/2″ x 8 mm Metal T-adapter and a 8 mm polyurethane hose with a 1/4″ nut. The t-adapter will attach directly to your toilet’s or sink’s cold water supply. Please contact us if you need these alternative installation parts.

Do I need a plumber to install the bidet?

The grand majority of our customers do not require a plumber and are able to install their bidet on their own in approximately 15 minutes. The Luxe Bidet installation process is fairly straightforward. We include all the necessary parts needed for installation. Depending on how old and tight your fittings are, you may need to use a wrench to facilitate the removal of those parts prior to installation. Watch our Easy Installation Video.

Where do I download the bidet instructions?

Click here to view Installation Manuals and Videos.

Do I need to purchase any additional parts to install the bidet?

All parts needed for installation are provided in the package. No additional parts are required.

How do I install a Luxe Bidet on a twist-hinge toilet seat?

Some toilet seats may come with quick-to-remove twist hinges that twist to snap on and off the toilet bowl. Our bidets can be installed with these toilet seats. The trick is to also remove the screws / bolts that attach the seat hinges to the bowl.

You can follow the instructions below to install your bidet with a twist-hinge toilet seat.

1. Remove your toilet seat completely to reveal the bolts underneath the twist hinges.



2. Once the seat is removed, remove the screws / bolts that the hinges attach to on the toilet bowl, by unscrewing the nuts on the underside of the bowl.


3. After removing both the toilet seat and the screws / bolts, place the bidet on top of the toilet bowl, position the brackets to fit the screw holes, place the screws / bolts on top of the bidet and reattach the nuts under the bowl to secure the screws.


4. Once the bolts are secured to the bidet and toilet bowl, simply snap the seat on top of the bolts by rotating the hinge caps clockwise to lock the seat in place.

My toilet tank is not filling up with water after installing my bidet.

After installing the bidet, double check to see if you water supply valve was turned back on. To turn the water supply valve back on, turn the handle at the valve counter-clockwise. You can also check inside the toilet tank in case something became loose during installation.

My toilet keeps making a noise as if water is running after installing my bidet.

Sometimes during installation, your toilet bowl’s fill tube may have been displaced. Locate the plug and place it back onto the fill tube.

After installing the bidet, I hear a loud banging sound coming from my toilet or pipe. What can I do?

Sometimes air gets trapped in your pipes after installing the bidet. Try uninstalling and reinstalling your t-adapter(s) to allow any leftover air to escape your pipes.

My toilet seat bolts are not removable.

If you are unable to remove your toilet seat bolts, then unfortunately, you will not be able to install the bidet as bolt removal is required for installation.

It is possible you have a twist-hinge toilet seat, which our bidets can be installed with. For instructions on installation with twist hinges, please see the FAQ question, “How do I install a Luxe Bidet on a twist-hinge toilet seat?”

My toilet doesn’t have a tank. Can I install the bidet?

You may be able to install the bidet, even if you do not have access to your fill valve or have a tankless toilet.

If you have access to your water supply valve behind the toilet or under the sink, then an alternative installation may work for you.
You will need two alternative accessories to complete this installation.

You can view a video about the alternative installation here.

Steps outlined below:

  1. Turn off the water supply valve
  2. Unscrew the water line from the water supply valve
  3. Attach the 3/8” or 1/2” Metal T-Adapter to the water supply valve
  4. Screw the Plastic Hose on to the bidet inlet
  5. OPTIONAL STEP (Shortens hose length). Measure the length needed from the bidet to the Metal T-Adapter and trim the hose to the desired length for set up
  6. Unscrew the wing nut from the Metal T-Adapter and put the plastic hose through the nut
  7. Push the Plastic Hose flush against the nipple of the Metal T-Adapter and screw the wing nut back on to secure the connection
  8. Reattach the water line to the top of the Metal T-Adapter
  9. Turn the water supply valve back on

These parts can be found on our website:

  • 10 ft Plastic Hose available here
  • 3/8” x 3/8” x 8mm Metal T-Adapter available here

We are more than happy to provide these alternative installation parts. If you need these parts, please contact us here

When contacting us, please ensure you have checked your set-up for the correct sized *T-Adapter and **Hose, so that you will receive the correct parts. See below for instructions in determining the correctly sized fittings.

*To check if you have a 1/2” supply valve, please take the 1/2” end of your 15/16” Cold Water T-Adapter and place it flush against the supply valve.

  • If it is the same size, it is a 1/2”
  • If the valve is bigger, it is a 15/16”
  • If the valve is smaller, it is a 3/8”

**Please ensure that the 10 ft Plastic Hose is long enough to reach the bidet attachment site from the water supply valve. If it is not, we have longer hoses available.

These parts can be found on our website:

  • 16 ft Plastic Hose available here.
  • 32 ft Plastic Hose available here.

I am unable to connect the t-adapter to the toilet tank connection because I have no access to my fill valve.

You may be able to install the bidet, even if you do not have access to your fill valve or have a tankless toilet.

If you have access to your water supply valve behind the toilet or under the sink, then an alternative installation may work for you.
You will need two alternative accessories to complete the installation.

You can view a video about the alternative installation here.

Steps outlined below:

  1. Turn off the water supply valve
  2. Unscrew the water line from the water supply valve
  3. Attach the 3/8” or 1/2” Metal T-Adapter to the water supply valve
  4. Screw the ¼” nut of the Plastic Hose onto the bidet inlet
  5. OPTIONAL STEP (Shortens hose length). Measure the length needed from the bidet to the Metal T-Adapter and trim the hose to the desired length for set up
  6. Unscrew the wing nut from the Metal T-Adapter and put the plastic hose through the nut
  7. Push the Plastic Hose flush against the nipple of the Metal T-Adapter and screw the wing nut back on to secure the connection
  8. Reattach the water line to the top of the Metal T-Adapter
  9. Turn the water supply valve back on

These parts can be found on our website:

  • 10 ft Plastic Hose available here
  • 3/8” x 3/8” x 8mm Metal T-Adapter available here

We are more than happy to provide these alternative installation parts. If you need these parts, please contact us here.

When contacting us, please ensure you have checked your set-up for the correct sized *T-Adapter and **Hose, so that you will receive the correct parts.
See below for instructions in determining the correctly sized fittings.

*To check if you have a 1/2” supply valve, please take the 1/2” end of your 15/16” Cold Water T-Adapter and place it flush against the supply valve.

  • If it is the same size, it is a 1/2”
  • If the valve is bigger, it is a 15/16”
  • If the valve is smaller, it is a 3/8”

**Please ensure that the 10 ft Plastic Hose is long enough to reach the bidet attachment site from the water supply valve. If it is not, we have longer hoses available.

These parts can be found on our website:

  • 16 ft Plastic Hose available here.
  • 32 ft Plastic Hose available here.

I don’t have enough room to install the t-adapter. I need a shorter water supply line.

This applies to both narrow installation spaces and twisted water supply hoses.
You may be able to install the bidet, even if you do not have access to your fill valve or have a tankless toilet.

If you have access to your water supply valve behind the toilet or under the sink, then an alternative installation may work for you.
You will need two alternative accessories to complete the installation.

You can view a video about the alternative installation here.

Steps outlined below:

  1. Turn off the water supply valve
  2. Unscrew the water line from the water supply valve
  3. Attach the 3/8” or 1/2” Metal T-Adapter to the water supply valve
  4. Screw the ¼” nut of the Plastic Hose onto the bidet inlet
  5. OPTIONAL STEP (Shortens hose length). Measure the length needed from the bidet to the Metal T-Adapter and trim the hose to the desired length for set up
  6. Unscrew the wing nut from the Metal T-Adapter and put the plastic hose through the nut
  7. Push the Plastic Hose flush against the nipple of the Metal T-Adapter and screw the wing nut back on to secure the connection
  8. Reattach the water line to the top of the Metal T-Adapter
  9. Turn the water supply valve back on

These parts can be found on our website:

  • 10 ft Plastic Hose available here
  • 3/8” x 3/8” x 8mm Metal T-Adapter available here

We are more than happy to provide these alternative installation parts. If you need these parts, please contact us here.

When contacting us, please ensure you have checked your set-up for the correct sized *T-Adapter, so that you will receive the correct parts.
See below for instructions in determining the correctly sized fittings.

*To check if you have a 1/2” supply valve, please take the 1/2” end of your 15/16” Cold Water T-Adapter and place it flush against the supply valve.

  • If it is the same size, it is a 1/2”
  • If the valve is bigger, it is a 15/16”
  • If the valve is smaller, it is a 3/8”

I have a hard / rigid supply line. I am unable to remove my water supply line.

If your toilet has a toilet tank connection, but the water line is hard / rigid instead of flexible, please check if you can remove the water line from both ends.
If you can, then you can replace the rigid pipe with a flexible water supply hose and proceed to install your bidet with the provided parts.

This part can be found on our website:

  • 15 inch Flexible Water Supply Hoses are available here.

If the hard / rigid pipe cannot be removed, an alternative installation to the sink’s water supply valve might work better for you.
You will need two alternative accessories for this installation.
You can view a video about the alternative installation here.

Steps outlined below:

  1. Turn off the water supply valve
  2. Unscrew the water line from the water supply valve
  3. Attach the 3/8” or 1/2” Metal T-Adapter to the water supply valve
  4. Screw the ¼” nut of the Plastic Hose onto the bidet inlet
  5. OPTIONAL STEP (Shortens hose length). Measure the length needed from the bidet to the Metal T-Adapter and trim the hose to the desired length for set up
  6. Unscrew the wing nut from the Metal T-Adapter and put the plastic hose through the nut
  7. Push the Plastic Hose flush against the nipple of the Metal T-Adapter and screw the wing nut back on to secure the connection
  8. Reattach the water line to the top of the Metal T-Adapter
  9. Turn the water supply valve back on

These parts can be found on our website:

  • 10 ft Plastic Hose available here
  • 3/8” x 3/8” x 8mm Metal T-Adapter available here

If you do not have access to the water supply valve near your sink and you cannot remove the hard pipe, then unfortunately, an installation of the bidet will not be possible.

We are more than happy to provide these alternative installation parts. If you need these parts, please contact us here.

When contacting us, please ensure you have checked your set-up for the correct sized *T-Adapter and **Hose, so that you will receive the correct parts.
See below for instructions in determining the correctly sized fittings.

To check if you have a 1/2” sink supply valve, please take the 1/2” end of your 15/16” Cold Water T-Adapter and place it flush against the supply valve.

  • If it is the same size, it is a 1/2”
  • If the valve is smaller, it is a 3/8”

**Please ensure that the 10 ft Plastic Hose is long enough to reach the bidet attachment site from the water supply valve. If it is not, we have alternative sizes:

I need a longer Cold Water Hose.


The Cold Water Hose supplied with a NEO Bidet Kit is 15” inches, but we carry a longer version in 22” inches. Please measure the distance from the toilet fill valve (at the tank) to the bidet inlet to determine the necessary length needed. This part can be found on our website:

  • 22” Cold Water Hoses are available here.

If you urgently need a 22” Cold Water Hose, please contact us here.
If you require a longer hose than this, please contact us here.

I need a longer Hot Water Hose.


The Hot Water Hose supplied with a NEO Bidet Kit is 10 ft long, but we carry longer versions in 16 ft and 32 ft. Please measure the distance from the hot water supply valve to the bidet inlet to determine the necessary length needed.
These parts can be found on our website:

  • 16 ft Hot Water Hoses are available here.
  • 32 ft Hot Water Hoses are available here.

Please remember that the Plastic Hose can be trimmed to your desired length on the end with no nut. We recommend testing the set-up before trimming.
If you urgently need these parts, please contact us here.

The Cold Water T-Adapter is too small.


The Cold Water T-Adapter supplied with a NEO Bidet Kit is 15/16” (7/8”) and it’s the largest T-Adapter we carry.

If you are having trouble screwing the T-Adapter on to the fill valve, we can recommend trying the same sized T-Adapter in a different material.
Some customers find it easier to install Plastic T-Adapters than Metal T-Adapters.

These parts can be found on our website:

  • 15/16” x 15/16” x ½” Metal T-Adapters are available here.
  • 15/16” x 15/16” x ½” Plastic T-Adapters are available here.

If you urgently need these parts, please contact us here.

The Cold Water T-Adapter is too big.


If the 15/16” Cold Water T-Adapter is too big, we do offer smaller sizes.

1/2” T-Adapters can be found on our website:

  • 1/2” x 1/2” x 1/2” Metal T-Adapters are available here.
  • 1/2” x 1/2” x 1/2” Plastic T-Adapters are available here.

We also carry a 3/8” T-Adapter that can be attached at the water supply valve. Please note this part will need to be installed with a different accompanying hose. These parts can be found on our website:

  • 3/8” x 3/8” x 8mm Metal T-Adapters are available here.
  • 10 ft Plastic Hose available here (can be trimmed on the side with no nut).

If you urgently need these parts, please contact us here.

The Hot Water T-Adapter is too small.


If the provided Hot Water T-Adapter is too small, we have a larger size available—1/2” T-Adapter.

This part can be found on our website:

  • 1/2” x 1/2” x 8 mm Hot Water Metal T-Adapters are available here.

If you urgently need these parts, please contact us here.

I have a plastic fill valve. Do you have a plastic version of the T-Adapter?


We do offer both Plastic and Metal T-Adapters. Sometimes different materials can be more compatible with your toilet fixtures (for example, if your fill valve is plastic, the plastic T-Adapter may be a better fit). Please note that all of our parts are made from quality material.

This part can be found on our website:

  • 15/16” x 15/16” x 1/2” Plastic T-Adapters are available here.

If you urgently need a 15/16” Plastic T-Adapter, please contact us here.

I am looking for a Cold Water Metal T-Adapter to replace the plastic version I have.


We do offer both Plastic and Metal T-Adapters. Sometimes different materials can be more compatible with your toilet fixtures (for example, if your fill valve is metal, the metal T-Adapter may be a better fit). Please note that all of our parts are made from quality material.

This part can be found on our website:

  • 15/16” x 15/16” x ½” Metal T-Adapters are available here.

If you urgently need a 15/16” Metal T-Adapter, please contact us here.

I want to replace the Plastic Hot Water Line with Metal. Do you carry these parts?


We do offer metal alternatives to the supplied plastic Hot Water Hose. Hot Water Metal Hoses are 3/8” to connect to the t-adapter and 1/4” to connect to the bidet inlet. They’re available in lengths 2 ft, 6 ft, 9 ft, and 16 ft. These parts can be found on our website:

  • 2 ft Metal Hot Water Hoses are available here.
  • 6 ft Metal Hot Water Hoses are available here.
  • 9 ft Metal Hot Water Hoses are available here.
  • 16 ft Metal Hot Water Hoses are available here.

Please note these Hot Water Metal Braided Hoses have different connection sizes than the provided Plastic Hose and will require a different accompanying T-Adapter to install. This part can be found on our website:

  • 3/8” x 3/8 “ x 3/8” Metal T-Adapters are available here.

Why is the included Hot Water Line Plastic?


The Polyurethane Hoses are equally as strong as the Metal Braided Hoses as all of our parts are made with quality materials, built to last.

My seat is not sitting flush after installing the bidet. How do I remove the gap between the seat and the bowl?

This uncommon problem occurs when the dimensions of the toilet bowl and/or the shape of the toilet seat interfere with installing your bidet. Toilet seats that are slightly curved to rest over the bowl instead of flat on top of it may cause this problem. Some toilets have outer hinge tabs which may cause the toilet seat to not rest flat on the bowl.

To find the best solution for this, please measure the gap between the toilet seat and the bowl.

For gaps over 1”, we highly recommend replacing your existing toilet seat with one with a flat underside and no curved inner lip. Alleviating the pressure will prevent future damage to your new bidet. LUXE Comfort-Fit Toilet Seats are designed to fit with Luxe Bidet Attachments. Available here on our website.

For gaps under 1”, please see the FAQ question, “How do I get Luxe Bumpers to fix the toilet seat gap?” under the Accessories tab.

The water pressure hurts and is too strong / high. How can I lower it?

If you are experiencing high water pressure, a quick way to reduce the pressure is to turn down the water supply valve.
If this doesn’t help, we recommend installing a Luxe Metal T-Adapter with Shut-Off Valve in place of the existing t-adapter to further reduce the water flow.

This part can be found on our website:

  • Luxe Metal T-adapter with Shut-Off Valves is available here.

If you urgently need a Luxe Metal T-Adapter with Shut-Off Valve, please contact us here.

The water pressure is too low. How do I fix the weak stream?

Please note that the water pressure of NEO Bidets (a mechanical bidet) will be equal to the water pressure of your household. The recommended water pressure for our Luxe Bidets is from 30 – 75 PSI.

If the water pressure from your bidet is too low, please try cleaning your bidet nozzles by pulling it down and moving it up and down quickly a few times. You can also try cleaning the nozzle with a paper towel soaked in vinegar. This should safely dissolve any hard water build up.

Make sure your water supply is fully open. Please check your Hose and T-Adapter connections. If you own a Luxe Metal T-Adapter with Shut-Off Valve, make sure it is fully open.

You can also check if the toilet seat is pressing down on the nozzle assembly during use, which can cause fluctuations in the water pressure. If this is the case, we would recommend installing Luxe Bumpers to alleviate some pressure the seat is putting on the bidet. This part can be found on our website:

  • Luxe Bumpers are available here.

If you urgently need Luxe Bumpers, please contact us here.
If the issue persists, please contact us here.

The nozzle is spraying off-center. Can I adjust the angle?

If you notice that your bidet nozzle(s) are spraying water off-center, it is likely that the nozzle holes are not facing forward properly. You can adjust the nozzles to point forward by turning it manually. Proper adjustment of the nozzle(s) will depend on the model you have.

To adjust the nozzle for the MB110, fully retract the nozzle by pushing the nozzle up all the way and use slight pressure to turn the nozzle counter-clockwise until the holes are facing forward.

You can view video instructions here.

To adjust the nozzle(s) for the NEO 110, NEO 120, NEO 180, NEO 185, NEO 250, NEO 320 models, open the guard gate, then fully retract the nozzle by pushing the nozzle up all the way. Then use slight pressure to turn the nozzle counter-clockwise until the holes are facing forward.

You can view video instructions here.

The nozzle fell off. What do I do?

If the nozzle cap has fallen from the tip of the spray nozzle, it can be replaced. These parts can be found on our website:

  • MB Series Nozzle Caps are available here.
  • Neo Series Nozzle Caps are available here.

If you urgently need these parts, please contact us here.

If the entire nozzle assembly has separated from the main bidet body, it cannot be reattached or replaced.
Please contact us here for warranty assistance.

The nozzle is spraying everywhere. How do I fix this?

This problem may be caused by the nozzles not being able to extend below the guard gate properly. Please follow the steps to solve this issue:

  1. Check if the nozzles have enough space to extend. If they do not, move the bidet forward away from the toilet tank.
  2. Try cleaning the nozzles by pulling it down and moving it up and down a few times with paper towels soaked in vinegar. This should safely dissolve any hard water build up.
  3. Check if your toilet seat is pressing down on the nozzle assembly. If it is, try changing the position of the bidet and installing Luxe Bumpers to elevate your toilet seat off of the bidet.

This part can be found on our website:

  • Luxe Bumpers are available here.

If you urgently need Luxe Bumpers, please contact us here.
If the issue persists, please contact us here.

The nozzle is spraying too forward. Can I adjust this?

While there is not necessarily a way for you to fine tune the spray position, you can try to push the unit back towards the toilet tank.
If the spray is in the general correct area, we recommend that the user move into the proper area for the spray to cleanse.

You can also check if your toilet seat is pressing down on the nozzle assembly. If it is, try changing the position of the bidet and install Luxe Bumpers to elevate the toilet seat off of the bidet. This part can be found on our website:

  • Luxe Bumpers are available here.

If you urgently need Luxe Bumpers, please contact us here.

My Guard Gate has broken or fallen off the bidet. What do I do?

You can reattach the Guard Gate by following the instructions below:

  1. Unscrew the screw on the underside of the bidet (to the upper left of the nozzle)
  2. Insert the guard gate hinge back into its proper place
  3. Tighten the screw that you removed in Step 1
  4. You can view video instructions here.

If the Guard Gate is cracked, broken, or misplaced, it can be replaced. This part can be found on our website:

  • Guard Gates are available here.

If you urgently need a Guard Gate, please contact us here.
If the Guard Gate Attachment Site on the bidet body has broken, please contact us here for warranty assistance.

My Guard Gate stays open and blocks the nozzle spray. How can I fix this?

Please check if the Guard Gate is screwed in properly. Please see the FAQ question, “My Guard Gate has broken or fallen off the bidet. What do I do?” for further instructions.

The toilet seat may be pushing the Guard Gate open after use. Please bring the bidet forward and away from the toilet tank.
If needed, install Luxe Bumpers underneath your toilet seat to elevate the seat off of the bidet.
This part can be found on our website:

  • Luxe Bumpers are available here.

If you urgently need Luxe Bumpers, please contact us here.

My nozzle doesn’t retract. What do I do?

The nozzles may not be retracting or extending properly due to hard water build-up around the nozzles.


Try cleaning the nozzles by pulling it down and moving it up and down quickly a few times.
You can also clean the nozzle with paper towels soaked in vinegar. This should safely dissolve any hard water build-up.

Please check if the nozzles have enough space to drop below the guard gate to spray and retract fully back into the unit.
If there isn’t enough space, try moving the bidet forward, away from the toilet tank.

You can view a video of the troubleshooting steps here.
If the issue persists, please contact us here.

My bidet modes are swapped. When I turn on regular wash, the feminine nozzle comes out. When I turn on the feminine wash, the regular wash nozzle comes out. How do I fix this?

It is possible the valves or hoses inside the control unit are not connected correctly, causing the mix-up.

Please fill out this form for quick and easy assistance.

You will need your email and Bidet ID, which can be found underneath the controls or on the bidet arm.
Our Customer Care team will get back to you within 24-48 hrs.

The Cold Water T-Adapter is leaking.

Please make sure the black rubber washer is properly seated at the top connection and that the T-Adapter threads are lining up at the fill valve before tightening. You can also wrap the plumber’s tape around the threads to help secure the connections.


If the leak persists, the T-Adapter may need to be replaced.
If you urgently need these parts, please contact us here. These parts can be found on our website:

  • 15/16” x 15/16” x 1/2” Metal T-Adapters are available here.
  • 15/16” x 15/16” x 1/2” Plastic T-Adapters are available here.

The Hot Water T-Adapter is leaking.

Please make sure the black rubber washer is seated properly at the bottom of the T-Adapter before attaching it to the hot water supply valve.
Carefully screw the T-Adapter straight onto the supply valve to prevent any mis-threading.


If the leak persists, the T-Adapter may need to be replaced.
If you urgently need this part, please contact us here. This part can be found on our website:

  • 3/8” x 3/8” x 8 mm Metal T-Adapters are available here.

The rubber washer in my Hot Water T-Adapter will not stay in place.

If the rubber washer is not staying in place, we recommend stacking two washers to help secure the T-Adapter on the hot water supply.

If you require another washer, please contact us here.

The Hot Water Hose is leaking.

If the Hot Water Hose is leaking where it attaches to the bidet, please make sure the nut is screwing on straight into the inlet. You can also wrap Teflon Tape around the thread of the bidet inlet before attaching the hose.


If the Hot Water Hose is leaking where it attaches to the T-Adapter, please make sure it is installed correctly. You want to push the hose all the way flush against the side of the Hot Water Metal T-Adapter before tightening the connection with the wing nut (as pictured below).

If the leak persists, the hose may need to be replaced.
If you urgently need this part, please contact us here. This part can be found on our website:

  • 10 ft Hot Water Hoses are available here.

The Cold Water Hose is leaking.

If the Cold Water Hose is leaking from either end, please make sure the threads are aligned and the connection is screwing on straight. You can also wrap Teflon Tape around the threads to secure the connections.


If the leak persists, the hose may need to be replaced.
If you urgently need this part, please contact us here. This part can be found on our website:

  • 1/2” x 1/4” Cold Water Hoses are available here.

The water supply line is leaking.

Please make sure the Water Supply Hose is aligned straight to prevent mis- threading. If there is no leaking without the T-Adapter installed, it could be an issue with the T-Adapter instead of the hose.


If the leak persists, the hose and/or T-Adapter may need to be replaced.
If you urgently need these parts, please contact us here. These parts can be found on our website:

  • 15/16” x 15/16” x 1/2” Metal T-Adapters are available here.
  • 15/16” x 15/16” x 1/2” Plastic T-Adapters are available here.
  • 15/16” x 3/8” Water Supply Hoses are available here.

My bidet is leaking from under the control panel. The bidet is leaking from a hole under the controls.

Please fill out this form for quick and easy assistance.

You will need your email and Bidet ID, which can be found underneath the controls or on the bidet arm.

Our Customer Care team will get back to you within 24-48 hrs.

The nozzle is leaking even when the bidet is off. The nozzle will not stop dripping.

You can try cleaning the nozzle by pulling it down and pushing it back up quickly a few times and using a paper towel soaked in vinegar to clear the nozzle of any build-up. If the leaking still persists, please fill out this form for quick and easy assistance.

You will need your email, Bidet ID, bidet model, and bidet color. The Bidet ID can be found underneath the controls or on the bidet arm.
Our Customer Care team will get back to you within 24-48 hrs.

The bidet is leaking at the inlet where the hoses attach.

You can try wrapping Teflon tape around the inlets to help secure the connection. If this doesn’t help, it is possible the inlet threads are damaged.

Please fill out this form for quick and easy assistance.

You will need your email and Bidet ID, which can be found underneath the controls or on the bidet arm.
Our Customer Care team will get back to you within 24-48 hrs.

How can I reset my LUXELET back to factory settings?

Please pull the plug for 1 minute. After reconnecting it, the water temperature, seat temperature, drying temperature, spray strength, and nozzle position will return to their default settings. If this doesn’t help, please contact us here.

How do I install the catch plate for my LUXELET?

Please refer to the image below for instructions on installing the catch plate.

The dryer stopped working on my LUXELET.

Please try to reset your LUXELET by following the instructions in the FAQ question, “How can I reset my LUXELET back to factory settings?

If this doesn’t help, please contact us here.

My LUXELET E890 remote has stopped functioning. How do I fix this?

Please follow the steps below to reset your remote:

  1. Disconnect the electric cord / turn off the power.
  2. Hold the “stop” button on the remote firmly until the light on the remote turns on.
  3. Reconnect and turn on the toilet seat.

If this doesn’t help, please contact us here.

How do I get Luxe Bumpers to fix the toilet seat gap?

Please measure the gap between the toilet seat and the bowl.

For gaps less than 1”, we recommend installing a set of Luxe Bumpers.
The Luxe Bumpers will close the gap between the toilet seat and the bowl, providing a sturdy support for your set-up.

This part can be found on our website: Luxe Bumpers are available here.
If you urgently need Luxe Bumpers, please contact us here.

For gaps over 1″, please see the FAQ question “My seat is not sitting flush after installing the bidet. How do I remove the gap between the seat and the bowl?”

I lost or am missing some parts and would like to purchase replacements.

If you are missing any of the provided parts below from your kit, please contact us here directly for a replacement.

Our Customer Care team will get back to you within 24-48 hours.
You will need your email, Bidet ID, and the name of the missing parts. You can refer to the manual when matching the accessory parts to their names.

Here is the list of parts included with the NEO 110, 120, 180, and 185.

  • 15/16” x 15/16” x 1/2” Cold Water T-Adapter
  • 1/2” x 1/4” Cold Water Hose, 15 inches
  • 1/2” x 1/4” Plastic Wrench
  • 15/16” x 3/8” Plastic Wrench
  • 2 Circular Adjustment Plates with Rubber Gaskets
  • Teflon Tape

Here is the list of parts included with the NEO 250 and 320.

  • 15/16” x 15/16” x 1/2” Cold Water T-Adapter
  • 3/8” x 3/8” x 8 mm Hot Water T-Adapter
  • 1/2” x 1/4” Cold Water Hose, 15 inches
  • 1/4” x 8 mm Hot Water Hose, 10 ft
  • Hot Water Cap with Rubber Gasket
  • 1/2” x 1/4” Plastic Wrench
  • 15/16” x 3/8” Plastic Wrench
  • 2 Circular Adjustment Plates with Rubber Gaskets
  • Teflon Tape

Here is the list of parts included with the LUXE 90 and 95.

  • Sprayer Head
  • 1/2” x 1/2” Bidet Hose, 4 ft
  • 7/8” x 7/8” x 1/2” Metal T-Adapter with Shut-Off Valve
  • Toilet Holster/Wall Mount with Screws
  • Rubber Washers
  • Plumber’s Tape

Here is the list of parts included with the Luxelet E850.

  • Metal Braided Bidet Hose
  • 7/8” x 7/8” x 1/2” Metal T-Adapter
  • Screws (2)
  • Adjustment Plates (2)
  • Inflated Tubes (2)
  • Collar
  • Catch Plate
  • Fixed Card

Here is the list of parts included with the Luxelet E890.

  • Remote with Batteries
  • Metal Braided Bidet Hose
  • 7/8” x 7/8” x 1/2” Metal T-Adapter
  • Screws (2)
  • Adjustment Plates (2)
  • Inflated Tubes (2)
  • Collar
  • Catch Plate
  • Fixed Card

I lost the nozzle cap(s) on my unit. Where can I purchase this piece?

Please click here to contact us for replacement nozzle cap(s).

Do you have a plastic or metal version of the 15/16” Cold Water T-adapter?

We carry both a metal and plastic version of the 15/16” x 15/16” x 1/2” Cold Water T-Adapter. These parts can be found on our website:

  • 15/16” x 15/16” x 1/2” Plastic T-Adapters are available here.
  • 15/16” x 15/16” x 1/2” Metal T-Adapters are available here.

If you urgently need either T-Adapter, please contact us here.

What size is the Cold Water T-Adapter?

The original Cold Water T-Adapter included with your kit is 15/16” x 15/16” x 1/2” This is the same size as 7/8” x 7/8” x 1/2”. 

Note: The toilet tank connection is generally known as 7/8″ ballcock thread fitting in the USA. 15/16″ is also correct, however it is based on another standard of measurement (UNS measurement). We carry alternative sizes for both metal and plastic Cold Water T-Adapters.

These parts can be found on our website:

  • 15/16” x 15/16” x 1/2” Plastic T-Adapters are available here.
  • 15/16” x 15/16” x 1/2” Metal T-Adapters are available here.
  • 1/2” x 1/2” x 1/2” Plastic T-Adapters are available here.
  • 1/2” x 1/2” x 1/2” Metal T-Adapters are available here.

To check which sizing works best for you, please see the “T-Fit” FAQ section.

The Hot Water T-Adapter does not fit my hot water supply.

The original Hot Water T-Adapter included with your kit is 3/8” x 3/8” x 8 mm. 
The alternative larger size for the Hot Water T-Adapter is the 1/2” x 1/2” x 8 mm T-Adapter.

Both the original and the alternative T-Adapter can be found on our website:

  • 3/8” x 3/8” x 8 mm Metal T-Adapters are available here.
  • 1/2” x 1/2”x 8 mm Metal T-Adapters are available here.

To check if the 3/8” size is too small for your fittings, place the 1/2” end of the Cold Water T-Adapter against the plumbing valve you would like to install the T-Adapter to.

  • If it matches, then you have a 1/2” valve.
  • If it’s too big, then you have a 3/8” valve.

If you urgently need either of these Hot Water T-Adapters, please contact us here.

My bidet’s high water pressure is painful. What can I do?

We carry Luxe Metal T-Adapters with a Shut-off Valve. The Shut-off T-Adapter will replace the Cold Water T-adapter that came with the bidet kit. The Shut-off lever will allow you to directly control the amount of water flow or pressure that goes into the bidet, effectively reducing the water pressure.

This part can be found on our website:

  • Luxe Shut-off T-Adapters are available here.

If you urgently need a Luxe Shut-off T-Adapter, please contact us here.

My bidet labels/stickers are peeling up. What can I do?

To get a replacement bidet label, please continue to our replacement request form by clicking on the corresponding link to your bidet model and color below.

My MB Series bidet is spraying water straight down into the toilet. What can I do?

Please check the nozzle area of your bidet to ensure that the nozzle cap is intact.
The nozzle cap has likely fallen off causing the water to spray straight down into the toilet rather than at an angle.

This part can be found on our website:

  • MB Nozzle Caps are available here.

If you urgently need a MB Nozzle Cap, please contact us here.

My NEO Series bidet is spraying water straight down into the toilet. What can I do?

Please check the nozzle area of your bidet to ensure that the nozzle cap is intact.
The nozzle cap has likely fallen off causing the water to spray straight down into the toilet rather than at an angle.

This part can be found on our website:

  • NEO Nozzle Caps are available here.

If you urgently need a NEO Nozzle Cap, please contact us here.

I lost the hot water cap. Can I get another one?

Yes. This part can be found on our website:

  • NEO Hot Water Caps are available here.

If you urgently need a NEO Hot Water Cap, please contact us here.

I need a longer cold water hose.

The original Cold Water Bidet Hose included with the bidet kit is 15 inches in length, with 1/2” and 1/4” ends.
We carry an alternative size that is 22” inches in length. Please check if this size best suits your needs. This part can be found on our website:

  • 22” inch Cold Water Bidet Hoses are available here.

If you urgently need a 22” Cold Water Hose, please contact us here.
If you require a longer hose than this, please contact us here

Can I use my hot water bidet with just cold water?

Yes. To use only the cold water function with your NEO 250 or 320, please screw the included Hot Water Cap onto the hot water inlet, where the hot water hose would attach.

This part can be found on our website:

  • NEO Hot Water Caps are available here.

If you urgently need a NEO Hot Water Cap, please contact us here.

My knob is broken. Where can I find a replacement knob?

Replacement knobs are available for on our website here. If you urgently need a knob or lever, please contact us below via the links corresponding to the bidet model you need assistance with.

Please ensure you choose the correct knob or lever corresponding to your bidet. The full list is below:

  • NEO 110 Water Pressure Knobs are available here
  • NEO 120 Water Pressure Knobs are available here
  • NEO 120 Mode Setting Knobs are available here
  • NEO 180 Water Pressure Levers are available here
  • NEO 180 Mode Setting Knobs are available here
  • NEO 185 Water Pressure Knobs are available here
  • NEO 185 Mode Setting Knobs are available here
  • NEO 250 Water Pressure Levers area available here
  • NEO 250 Mode Setting Knobs are available here
  • NEO 320 Water Pressure Levers are available here
  • NEO 320 Mode Setting Knobs are available here

If you urgently need a knob, please contact us here.

I can’t turn my bidet on because the knob has cracked.

Replacement knobs are available for on our website here. If you urgently need a knob or lever, please contact us below via the links corresponding to the bidet model you need assistance with.

Please ensure you choose the correct knob or lever corresponding to your bidet. The full list is below:

  • NEO 110 Water Pressure Knobs are available here
  • NEO 120 Water Pressure Knobs are available here
  • NEO 120 Mode Setting Knobs are available here
  • NEO 180 Water Pressure Levers are available here
  • NEO 180 Mode Setting Knobs are available here
  • NEO 185 Water Pressure Knobs are available here
  • NEO 185 Mode Setting Knobs are available here
  • NEO 250 Water Pressure Levers area available here
  • NEO 250 Mode Setting Knobs are available here
  • NEO 320 Water Pressure Levers are available here
  • NEO 320 Mode Setting Knobs are available here

If you urgently need a knob, please contact us here.

I am missing a large rubber gasket.

The bidet should come with 2 Rubber Gaskets for the 2 Adjustment Plates. Please check if the gaskets are stacked together in the package.
If the provided large Rubber Gasket is missing from your kit, please contact us here directly for a replacement.

The Guard Gate door fell off. Can I reattach it?

There are two things to check to see if the Guard Gate can be reattached.

(1) The Guard Gate can be reattached if the nubs on the Guard Gate remain undamaged (as seen in the first image).

  • One nub is different from the other as the ‘hooked’ nub securely connects to the bidet, while the other nub provides easy-access for cleaning.
  • To ensure the Guard Gate nubs are undamaged, please check that your Guard Gate looks just like the first image.
  • If the Guard Gate is broken in any way, it will need to be replaced before attempting to reattach it to the bidet.

Guard Gates are available on our website here. If you urgently need a Guard Gate, please contact us here.

(2) The Guard Gate can be reattached if the attachment sites on the bidet are fully intact (as seen in the second image).

  • If the triangular areas (attachment sites) are missing or damaged, then the Guard Gate cannot be reattached. Please contact us here directly for warranty assistance

After ensuring that the Guard Gate nubs and the attachment sites are undamaged, then the Guard Gate can easily be reattached.
You can view instructions on how to reattach the guard gate here
.

The guard gate door does not stay closed or is always slightly open after use.

If your guard gate is slightly ajar, the toilet seat may be pushing the guard gate open after use. Please bring the bidet forward and away from the toilet tank.
Additionally, you can try installing our Luxe Bumpers underneath your toilet seat to elevate the seat off of the bidet. This part can be found on our website:

  • Luxe Bumpers are available here.

If you urgently need an Luxe Bumpers, please contact us here.

Back-flow Reinstallation -- A small valve came out of the bidet. Where does this part go?

This small valve is known as the Back-flow Prevention Valve. This valve goes into your bidet at the hot & cold water inlets. Should this accidentally come loose or become missing, it will affect the water flow from the water source into the bidet inlet.

To reinstall the small valve, simply insert it with the “x” side facing the inside of the bidet. Once inserted, the side with the two prongs should be facing outside.

If you urgently need a Back-flow Prevention Valve, please contact us here.

How should I use the teflon tape? Is it necessary?

The teflon tape is used to thread accessories, helping to prevent leaks. The Teflon Tape is optional. If you feel you need a sturdier fit between the female and male ends of an accessory, please thread the female end with the Teflon Tape.

Teflon Tape is available on our website here.
Plumbers tape or teflon tape purchased from any local hardware store will also work.

If the provided teflon tape is missing from your kit, please contact us here directly for a replacement.

The provided wrench is the wrong size.

If the provided wrench is missing from your kit, please contact us here directly for a replacement.

I am missing the wrench from the package.

If the provided wrench is missing from your kit, please contact us here directly for a replacement.

I lost or broke a part on my bidet and I cannot find it on your Accessories page. Where can I get the part I need?

Please click here to contact us if you are having difficulty finding replacement parts for your Luxe Bidet.

The hot water t-adapter provided with the bidet is too small for my connection. Do you have a larger size?

The hot water t-adapter included with our bidets is 3/8″ at the top and bottom.
If this is too small, we carry a larger 1/2″ t-adapter, which can be purchased from our
accessories page.

Can I replace the included hot water line with metal parts?

Yes.
We carry different lengths of a “Metal Braided Hose (⅜” x ¼”)” that can be installed in place of the included polyurethane hose. Since the metal braided hose has different connections, you will also need to purchase a “Brass T-Adapter (⅜” x ⅜” x ⅜”)” in order to complete the installation.

Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Youtube
Consent to display content from Youtube
Vimeo
Consent to display content from Vimeo
Google Maps
Consent to display content from Google
Spotify
Consent to display content from Spotify
Sound Cloud
Consent to display content from Sound
  • Sign up
Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.
We do not share your personal details with anyone.
Cart Overview