Frequently Asked Questions (FAQ)
The bidet extends about 4.2 inches, when measured from the middle of the bowl and 5.2 inches when measured from the back of the bowl.
Yes, the bidet control panel has to be on your right hand side as your sitting on the toilet. (your left hand side if you are facing the toilet).
Yes, all bidets come with 12 month manufacturer’s warranty. Each bidet is individually tested and defects are rare. However, we fully stand behind our warranty and we promptly replace any defective part completely free of charge.
We offer a 60 day satisfaction guarantee. We are confident that you will like the bidet. If for any reason, you are not satisfied with the bidet, we will gladly refund you your full purchase price. Simply contact us from our website and we will promptly start the return process.
These bidets are completely non-electric and do not heat the water. For the hot water in MB210 and MB320, a hose is connected to the hot water supply in the bathroom (normally under the sink). The hose and other accessories are provided in the package.
They both have connections for hot water and cold water. MB320 offers dual nozzles (one designed for feminine needs). In addition to this MB320 also has a nozzle self cleaning button. Nozzle self cleaning button throws the water directly on top of the nozzles and is connected with the hot water supply.
Yes, both MB210 and MB320 will work with only cold water connection, in case you do not want or need hot water connection. MB320 self cleaning nozzle button water supply is connected with the hot water connection, so you will not be able to use that function as well. The bidets will work perfectly well with just cold water connection.
The water does not sit in the reservoir. Actually, there is no reservoir in these mechanical bidets. The water comes directly from the fresh water supply. The water temperature will be same as the fresh water temperature. The models MB210 and MB320 have connections that can be plugged into the hot water hose in the bathroom (normally under the sink).
The nozzle is retractable and only comes out when the water is turned on, ensuring a clean operation every time.
Bidets are made from very strong (yet light and flexible) plastic. It is smooth high quality plastic that is easy to clean and looks great on any toilet.
Yes. We would love you to be one of our affiliates or a wholesale buyer. Please contact us using the Contact us form for more details.
Yes. You can download instructions for the bidets on the website using the links below.
MB110 Instructions
MB320 Instructions
MB110 Instructions
MB320 Instructions

